Lou

As a senior UX practitioner, Lou is immersed in the daily work of creating better experiences for customers. Specializing in long-range creative planning, content strategy, UX design, and Agile methodology, Lou pursues customer-centric solutions in complicated industries. He has demonstrated a history of success working with development and product teams, combining data-driven insight with broad creative thinking. A featured conference speaker and writer, Lou shares the successes and failures of years in UX and content strategy with a signature style and wit. His work - like his presentation style - hinges on one thing: it is important, but it doesn’t have to be serious.